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TAG: support, helpdesk, helpdeskcustomersupport, based, knowledge, required, server, tracking, software, customer, provides, solution, , web based, Best Search Category: accounting software, application software, business software, design software, downloading software, dvd burner, dvd software, electronics, firewall software, full software, gps software, mobile software, networking, pda software, security software
License / Price:
Shareware / 64 $
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Category :
Web Author
/ Servers
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Requirements :
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Publisher / Limitations:
HelpdeskCustomerSupport.com / |
Size / Last Updated:
20KB / 2008-03-21 |
TAG: support, helpdesk, helpdeskcustomersupport, based, knowledge, required, server, tracking, software, customer, provides, solution, ,
web based,
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Operating System:
Windows2000 |
Download:
Download
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Publisher's description - HelpdeskCustomerSupport
HelpdeskCustomerSupport HelpDesk Customer Support FAQ knowledge base Trouble ticket software. HelpdeskCustomerSupport provides web-based problem resolution software that includes knowledge bases, support task automation, and self-help options.
Web based customer service solution for a website to manage support requests and to publish self service knowledge bases. Browser based help desk and servicedesk management tool application including call tracking, knowledge base that allows to track support issues via a Microsoft web server. Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments. This software gives you all the power you need while keeping things simple.
No dll required.
No java required.
MS SQL or .mdb database hosted on your own domain server. No special hosting required, can be hosted on shared server. HelpdeskCustomerSupport is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgebase. Helpdesk is a powerful yet user friendly module for the corporate helpdesk available. Helpdesk is a fully web based solution providing detailed recording and tracking of user Help Requests
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